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  • Mary K. Lenahan, J.D., Realtor

Bank of America Employees Told To Lie and To Deny Qualified Loan Modification Requests


Bank of America Center, Financial District San Francisco

Bank of America Center, Financial District San Francisco

 

“We were told to lie to customers,” said Simone Gordon, who worked in the bank’s loss mitigation department until February 2012. “Site leaders regularly told us that the more we delayed the HAMP [loan] modification process, the more fees Bank of America would collect.”

http://www.nbcnews.com/business/suit-bank-america-paid-bonuses-foreclosures-6C10351458

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